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1. Do you offer a discount for senior citizens or disabled persons?

Residents age 65 and older and disabled persons may apply for a discount on their utility bills.  Eligible residents receive half off their water service charge and half off the sewer base charge.  The income guidelines for qualification are as follows:

Family Size	Gross Annual Household Income
1	$36,750
2	$42,000
3	$47,250
4	$52,450

Fill out the Utility Bill Discount Application (PDF) and bring it into Little Canada City Center along with your proof of income.

2. Are automatic payments available for my utility bill?

Yes, we have two different options available for automatic payment!

1. Click here to pay online and process your utility billing payment by charge card, credit card, or bank electronic payment.  There is a service charge for payments made through this service. 
2. Simply click the link below to obtain the automatic payment form.  There is no additional fee for automatic payments through this option.

If you have any questions regarding payment options, please call 651-766-4029.

• Automatic Utility Bill Payment Application (PDF)

3. What forms of payment are accepted?

Payments can be made by made by:

• Cash
• Check
• Online

For your convenience, there is an after hours drop box at Little Canada City Center where you can deposit your payments.  Please deposit checks only in this box.

4. Do you have an after hours payment drop box?

Yes, our payment drop box is located at Little Canada City Center next to the front door. Please deposit payments by check only.

5. I am moving. How do I schedule a final billing?

Final bills can be scheduled by using our online form, by calling 651-766-4038, or by emailing us.

6. What are Little Canada's current water, sewer, recycling, and refuse disposal rates?

Little Canada's utility rates are as follows:

Water

$3.70/1,000 gallons (1st and 4th quarters/Winter Use)
$3.85/1,000 gallons (2nd and 3rd quarters/Summer Use)

Sewer Residential (connected to city water)

$46.75 per quarter minimum charge (up to 7,000 gallons of water used). $4.15/1,000 gallons of water used after minimum based on water usage recorded during the 1st quarter billing.

Sewer - Residential (private well)

$53.50 flat rate per quarter

Sewer - Commercial and Multi-Family (8+ units)

$46.75 per quarter minimum charge (up to 7,000 gallons of water used). $4.15/1,000 gallons of water used after the minimum.

Water Service Charge

Every property owner with water available to them is charged a water service charge. This charge is for maintenance of the water mains. The current rate is $14.30/SAC charge as assigned by Metropolitan Council.

State Surcharge

Every property owner who is connected to City water is charged a State surcharge for the State of Minnesota's lead testing program. The current rate is $2.43 per quarter.

Refuse Disposal/Recycling

Every owner of a single family/duplex dwelling is billed for refuse/recycling on their quarterly utility bill. The line item for refuse disposal and recycling will read "Disp/Rec Ser" on your billing statement. To view the current refuse/recycling rates, please visit our Organized Refuse & Recycling Collection page.

• Subsidy Form (PDF)

7. Who should I call with a question on my utility bill?

Contact our Utility Billing Department at 651-766-4038 or by email with questions.

8. Why is my water usage so high?

Some reasons for high water usage are as follows:

• Outdoor lawn watering. Lawn watering during the summer months can increase your water bill by a substantial amount.
• Slow leak somewhere in the home/business. Check toilets, faucets and water softeners. When you know that no one is using water, look at your water meter....if the dials are moving, you know you have a leak somewhere.

Water meters usually slow down when they break. Our Public Works Department will test the meter if you wish. However, if nothing is found wrong with the meter, you will be charged for this service.